Contacts in Richmond & Kingston

Accessible Transport Unit (ATU) Freedom Passes are available to some ADHD children. Disability and Advice Centre (DAAC). 4, Waldegrave Road, Teddington. TW11 8HT Tel: 020 8831 6191 or 020 6191 6097 (general enquiries) Email:

Achieving for Children (AfC) – Richmond and Kingston children’s services Richmond Council on 020 8891 1411; Kingston Council on 020 8547 5000; Windsor and Maidenhead Council on 01628 683800

ADHD Richmond & Kingston is a voluntary, independent, non-funded, parent/carer support group for the neuro-developmental condition Attention Deficit Hyperactivity Disorder & all its comorbidities. We hold two monthly daytime & evening Talks. We have a website; an open Facebook page; a closed private Facebook Forum ; a Twitter feed; and a YouTube channel. Email:

Airports: offer a special assistance service for those with hidden & cognitive disabilities

Carers Hub Service – led and managed by the Richmond Carers Centre, it’s a group of nine charities working together to provide a gateway to direct support, information and access to services for unpaid carers in the Borough of Richmond

Child and Adolescent Mental Health Service (CAMHS) Richmond Royal Hospital, Kew Foot Road, Richmond, Surrey TW9 2TE. Tel: 020 3513 3238

Children’s Centres in Richmond & Kingston have Family Support Workers and Children’s and Family Workers, who apart from offering general extra help, are also able to help families access specialist support.

Citizens Advice Bureau: Find your local office

Crossroads Care – charity providing ongoing support and respite for carers in Richmond & Kingston 1, Beverley Court, 26, Elmtree Road, Teddington. TW11 8ST Tel: 020 8943 9421 Email:

Crossroads Saturday Club for Richmond & Kingston during term time provides respite for parent/carers of children and young people with additional needs aged between 8 and 18 years. The club is a safe and secure environment to develop and enjoy social, creative and sporting activities. Tel: 020 8943 9421 Email:

Family Information Service offers a free telephone and internet service, dedicated to providing up to date information for parents, parents to be, carers and professionals in Richmond & Kingston to help support children Tel: 020 8547 5215 Email:

Family Support Service: works with children aged 0 to 11 years, alongside Richmond Borough schools, children centres and other agencies, to deliver a wide range of interventions. Tel: 020 8487 5005

Fastminds Adult ADHD support group for Kingston and Richmond meets every Thursday 1030-1230 and their evening meetings are every 4th Monday 1900-2100. Email:

Independent Support Partnership help in applying for an EHC Plan in Richmond & Kingston

Integrated Service for Children with Disabilities (ISCD) for Richmond & Kingston. Social Care, Short Breaks Service, Transitions and Family Support Service, Participation and Engagement Service (Young People’s Service) are some of the services offered by the ISCD at Moor Lane Centre, Moor Lane, Chessington, Surrey, KT9 2AA Tel: 020 8547 6527 or Windham Croft Centre, 16 Windham Road, Kew, TW9 2HP Tel: 020 8831 6470

Kingston Carers Network Tel: 020 3031 2757

Legal Advice Service (Richmond) Free legal service. Weekly sessions between 8.00pm and 9.00pm each Tuesday. Tel: 020 8891 2105 (voicemail) Email:

Mencap Richmond aims to improve the lives of children and adults with learning disabilities and their family carers, provide services and support, represent their interests and campaign on their behalf, raise awareness and understanding, promote social inclusion in the community. 342, Richmond Road, East Twickenham.TW1 2DU Tel: 020 8744 1923 Email:

Me Too & Co is a parent-led charity which helps children and young people with additional needs, and their families, in Richmond and surrounding areas. Play areas in a friendly and welcoming environment; provide information and emotional support for their families and carers. Free legal service. Tel: 07946 646033 Email: Crossway Centre. 306, Richmond Road, East Twickenham TW1 2PD

National Autistic Society (NAS) Richmond Branch A friendly parent-led group aiming to support families in the borough living with autism spectrum disorders. Tel: 07810 505982 Email:

Off The Record is a drop-in and after-school service offering free information, advice and guidance plus appointment based counselling to children and young people aged 11 to 24 years of age. 2, Church Street, Twickenham. TW1 3NJ Tel: 020 8744 1644 Email:

Preparing for Adulthood Programme (PfA) supports young people into adulthood with paid employment, good health, independent living and friends, relationships and community inclusion. First Floor, 30 – 32, Westgate Buildings, Bath. BA1 1EF Tel: 020 7843 6348 Email: Also contact Richmond & Kingston’s: for Adulthood

Real Talkcounselling for 5-18 yr olds in Richmond & Kingston Tel: 020 8940 8578 Email:

Richmond Aid (RAID) Disability, Action and Advice Centre (DAAC). Free service. 4, Waldegrave Road, Teddington. TW11 8HT Reception: 020 8831 6080 Advice Line: 020 8831 6070 Advice, support and information on disability & benefits. Email: General enquiries email:

Richmond Carers Tel: 020 8867 2380

Richmond Directory has a list of local organisations providing a range of services

RUILS (Richmond Users Independent Living Scheme) Family Matters Service is offered to the parents of children and/or young people who have additional needs living in Richmond. A support worker aims to help by listening to parents’ worries and experiences in a non-judgmental way. Also offers a befriending service; information on activities and services. Tel: 07963 633 326

School & Family WorksFamilies Helping Families – primary purpose is to advance the education and promote the well-being of children who have additional needs and other members of families who are often labelled ‘hard to reach’. Therapist & families work together to generate insight into what behaviour means, resourcing each other with new ideas and strategies. Mark Griffiths Tel: 07540 806248 Email:

Schools in Richmond with SEN provision

Schools in Kingston with SEN provision

SEN Advocacy: free legal advice on SEN and educational matters. MeToo&Co offers a SEN Advocacy Clinic which takes place most Fridays from 9.30am to 2.30pm. Appointments can be booked via email to or by calling 07702 189889

SEND Family Voices (SFV) are a mix of individual parents, plus leads from disability specific support groups and specialist schools; they all offer their time on a voluntary basis and take responsibility for representing the views in Richmond & Kingston of a wider group of parents. Tel: 07469 746145 Email:

Single Point of Access (SPA) is your first port of call to all Children’s Services in Richmond & Kingston including enquiries about CAMHS Tel: 020 8547 5008 Out of hours Tel: 020 8770 5000

SOS!SEN – an independent resource for special educational needs offers a free, independent, confidential telephone helpline for parents and others looking for information and advice. Help with preparing EHC Plans, interpreting the SEN Code of Practice and official letters, locating independent professional experts, advising how to prepare tribunal appeals and helping with complaints to the Local Government Ombudsman. There is a ‘walk-in’ advice centre in East Molesey available between 10.15am and 12.15pm on the third Wednesday of each month; please see the website for more details. Fontenay, 11a, Creek Road, East Molesey, Surrey. KT8 9BE Helpline: 020 8538 3731 (Monday to Friday 9.30am — 12.30pm and 2.00pm — 5.00pm) Email:

South West London Girls Connect has been created specifically to facilitate networking of parents, as well as girls and women who have an ASD (including Asperger’s Syndrome and other similar communication difficulties. Email:

St George’s Hospital, Tooting provides ADHD services  Tel: 020 8725 3727

Springfield University Hospital (Camhs Tier 3)  Tel: 020 3513 5000

Wellbeing Service – Richmond: offers a range of help and support Tel: 020 8548 5550

Windham Nursery has experience of children with SEN. Tel: 020 8831 6060 Email: